Your privacy matters to us, genuinely. DateFlo is a platform built around personal moments, and we take the responsibility of handling your information seriously. This Privacy Policy is here to be transparent about what we collect, why we collect it, and what control you have over it. It applies to the DateFlo website and the DateFlo app.
By using DateFlo, you're agreeing to the practices described here. If something doesn't sit right, we'd rather you reach out and ask than walk away confused. This policy works alongside our Terms of Service.
When you sign up and use DateFlo, you share certain things with us. Here's what that includes:
When you buy something on the web, your payment goes directly through our payment processor. Subscriptions bought inside the app go through Apple's in-app purchase system. We never see or store your full card number, CVV, or sensitive payment details. All we receive is:
When you use DateFlo, some technical info gets collected in the background, nothing unusual, just standard web and app data:
Some of what you tell us gets extra protection under privacy laws in California, Colorado, Connecticut, Washington and other states. We would rather name it than bury it:
We do not use any of this to build a profile of you beyond planning your dates, we do not sell it, and we do not share it for advertising. Where the law requires your consent before we collect sensitive information, giving it to us in the request form is that consent, and you can withdraw it by removing it from your preferences or by emailing us.
If you are in Washington State, please also read our Consumer Health Data Privacy Policy, which covers this in the specific terms that state requires.
Connecting a calendar is optional. If you connect Google Calendar or your iPhone calendar, we read your upcoming events, including their titles and times, to do three things: warn you when a date you are planning collides with something already on your schedule, warn your partner that a time is taken without ever telling them what it is, and suggest nearby spots when something on your calendar, like a movie, ends around a mealtime. Calendar data is processed automatically. No person at DateFlo reads your calendar, and your partner never sees your event titles or details, only that a time is busy. We keep a rolling window of roughly one week of upcoming events and delete entries on a schedule once they pass. For Google we hold an encrypted access token and the address of the connected account. We write only to a calendar DateFlo creates, we never change or delete events you created, and disconnecting in Settings deletes your calendar data and our access.
We use your information to personalize your plans and your experience, to run and improve the service, and to keep it safe. We don't sell your information, and we never will. Here's the detail:
You can manage your notification preferences in your account settings. We'll always send the essentials, like plan deliveries and key account updates, but the optional messages are yours to turn on or off.
We want to be clear about how a plan comes together.
When you submit a request, we use the details you provide, your preferences, location, dietary needs, and the occasion, to generate a personalized plan with the help of AI. To do this, that information is processed by an AI provider that works on our behalf, under confidentiality, only to build your plan. It is never used to train anyone else's products and is never sold.
Every plan then passes automated quality and safety checks and is reviewed by our team before it is sent to you. Plans typically arrive within 24 hours.
If you would prefer not to have your information processed this way, that's your choice, but we'd not be able to build your plan, since generating it is the core of what DateFlo does. You can contact us at any time with questions about this processing at admin@dateflo.com.
We don't sell, rent, or trade your personal data to anyone, not for marketing, not for ads, not for any reason. We never have, and we never will.
We work with a small number of trusted service providers that help us deliver the platform. They only get the data they need to do their job, they are bound by contract to keep it confidential, and they must protect it to the same standard described in this policy. The categories are:
When your plan includes a reservation, we share what a venue needs to hold your table, typically the name on the reservation, a contact phone number, the party size, and the date and time. We share only what is needed to make the booking, nothing about your preferences, history, or payment details.
DateFlo recommends restaurants, venues, events, and public places that we do not own, operate, inspect, or control. We verify details like hours, menus, and addresses at the time a plan is built, but businesses change their hours, close, relocate, sell out, or change their conditions without notice, and public places carry their own ordinary risks. DateFlo does not guarantee that any recommended venue or event will be open, available, safe, accessible, or as described at the time of your visit, and we are not responsible for the acts, omissions, conditions, food, service, or premises of any third party venue or event, or for any loss, injury, cost, or disappointment arising from visiting one. Confirm anything that is essential to your night directly with the venue, and use your own judgment about the places you visit. To the fullest extent permitted by law, DateFlo, its owner, and its operators disclaim liability for third party venues, events, and locations included in any plan or recommendation.
We may share your information if legally required to, for example by court order or subpoena, or if we genuinely believe it is necessary to comply with the law, protect DateFlo's rights or property, prevent fraud or illegal activity, or keep our users and the public safe.
If DateFlo is ever acquired, merges with another company, or sells part of its assets, your data may be part of that transition. If that happens, we'll let you know by email and give you a clear picture of what it means for your information.
You can request account deletion at any time, from within the DateFlo app, through your dashboard settings, or by emailing admin@dateflo.com. Here's what happens when you do:
The DateFlo app has a few features that use data in ways the website does not. Here's what to know:
We keep cookies minimal and privacy-focused:
You can manage cookies through your browser settings. Just know that turning off essential cookies will break the sign-in experience.
If your browser or an extension sends a Global Privacy Control signal, we honor it as a valid opt-out request under the laws of every state that recognizes it. In practice there is nothing for it to switch off, because we do not sell personal information or share it for targeted advertising, but we treat the signal as an instruction rather than ignoring it.
DateFlo is for adults 18 and older. We don't knowingly collect data from anyone under 18, and if we find out we have, we'll delete it and close the account immediately.
If you believe a minor has created an account on DateFlo, please let us know right away at admin@dateflo.com.
California's CCPA and CPRA spell these out, and we extend the same rights to everyone, wherever you live. Here is what you can do:
You can ask us to tell you exactly what personal information we've collected about you over the past 12 months, including what categories, where it came from, why we have it, and who we've shared it with.
You can ask us to delete your personal information. There are a few legal exceptions (like data we need to finish a transaction), but we'll honor your request wherever we can.
If something we have on file is wrong, you can ask us to fix it.
We don't sell your data or share it for targeted advertising, so there's nothing to opt out of. But feel free to contact us to confirm anytime.
Exercising your privacy rights will never affect the quality or availability of our service. We won't treat you any differently for it.
Email us at admin@dateflo.com with the subject line "California Privacy Request." We'll verify your identity and respond within 45 days.
For full transparency, here are the CCPA-defined categories of personal information we collect:
California lets you tell us to limit how we use sensitive personal information. We already limit it as far as the service allows: precise location is used only during a date and never stored, and allergy and accessibility details are used only to plan a night that works for you. We never use either to infer anything about you or to advertise. Email us if you want any of it removed from your file.
Nineteen other states now have comprehensive privacy laws, and Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Florida residents have their own versions of the rights above. Rather than treat them differently, we give everyone the same rights wherever they live:
We answer within 45 days, and we will not charge you or degrade your service for asking.
DateFlo operates from the United States. If you're using us from another country, your data may be transferred to and stored in the US or wherever our service providers operate. Data protection laws in those places may be different from where you live.
If you're in the European Economic Area or the UK, here's the legal basis for how we handle your data:
You also have additional rights under GDPR, including data portability, the right to restrict processing, and the right to file a complaint with your local supervisory authority. Reach out to admin@dateflo.com to exercise any of these.
Your data is handled in line with PIPEDA. You can access, correct, or withdraw consent for your personal information at any time.
We take security seriously. Here's what we have put in place:
No system is completely bulletproof, that's just the reality of the internet. But we're committed to staying vigilant and acting fast if something ever goes wrong. If a data breach affects your information, we'll notify you and the relevant authorities as required by law.
Some browsers send "Do Not Track" signals. There's no industry standard for how to respond to them, so we don't formally act on them. That said, we don't do cross-site tracking or targeted advertising anyway, so the result is the same either way.
Your date plans may include links to restaurants, venues, maps, and other third-party websites. Those sites have their own privacy policies, and we're not responsible for how they handle your data. We'd encourage you to give their policies a quick look when you visit.
We may update this Privacy Policy as things evolve. When we make meaningful changes:
If the updated policy doesn't work for you, you're free to stop using DateFlo and request account deletion.
If you have any questions about this policy or your data, we're here for you.
For privacy-related questions, put "Privacy Inquiry" in the subject line. We'll get back to you within 2 business days, and any data requests will be fulfilled within 30 days.